Facilities and Access
- Do we have CCTV on site?
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All of our facilities have 24/7 monitored CCTV. Some of our cameras have speakers if the security team feels they need to speak to someone on site. The sites are also secured with an electronic gate and flood lights to make it easier to see if attending after dark.
- Who can access Storebox sites?
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All sites are secured with an access gate only customer and staff can enter from. Most of our gates use a call access system which recognises you via your phone number.
- Who can access my storage unit?
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This is completely up to you. When you book, you will have access via the gate access system and a lock with be provided with a set of 3 keys. It is your responsibility to only allow access to your storage to people you know.
- What is the access gate system?
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Most of our facility’s access is controlled by a phone access system. This works when you ring the special gate number and if you are a customer, it will recognise you and let you in.
Other sites have gates that are controlled by a keypad. Once you enter your unique code, the gate will open.
- How many numbers can I register to the access gate system?
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Yes, you can! We understand a family member, or a team may need access as well. If you are using the storage for personal use, you can register up to 3 numbers and if are a business, you can register up to 5 numbers.
If you do need to register more number, we can accommodate, but please be away there will be a small fee ranging from £5 – £20 depending on the amount of numbers.
- Do you supply a forklift?
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We don’t offer forklifts on site due our facilities being outdoor and unmanned. We do, however, offer drive up units to make it easier to store your items.
- Can I add multiple numbers to the access gate system?
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Yes, you can! We understand a family member, or a team may need access as well. If you are using the storage for personal use, you can register up to 3 numbers and if are a business, you can register up to 5 numbers.
To register more people for access to site, please email their full name and number to [email protected]. One of our team will process this and email back to confirm.
If you do need to register more number, we can accommodate, but please be away there will be a small fee ranging from £5 – £20 depending on the amount of numbers.
- How do I register more numbers for gate access?
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To register more people for access to site, please email their full name and number to [email protected]. One of our team will process this and email back to confirm.
